I just placed an order, when will it be shipped?
Please allow 2–3 business days for processing and shipping your order.

How long is the shipping time?
• Average time: between 1–3 business days

There are circumstances beyond our control (natural disasters, holidays, weather, etc.) that may cause delays in shipping. While most packages arrive on time, there may be situations and delays faced by our carriers. For this reason, we do not guarantee exact delivery times; delivery issues are the responsibility of the shipping company.

My order arrived damaged
We ship every item with extra padding. However, some products may still arrive damaged due to circumstances beyond our control. If this happens, please contact us with:

  • Your order number.
  • A picture of the damaged product.
    Once received, we will be happy to send you a replacement order free of charge.

I have a question that hasn’t been answered, can you please help?
If we still haven’t answered your question, please feel free to contact us, and we will do our best to respond within 24 hours 🙂